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Corporate Communications Specialist, Remote, SAGE Publishing

Director, Nonprofit Partnership Development, First Book

Coordinator, Special Orders, First Book


Posted April 30, 2022
Corporate Communications Specialist, Remote, SAGE Publishing

Qualified applicants should present their resume and cover letter for consideration to our website at http://www.sagepublications.com/careers for more information.

Millions of people around the world turn to SAGE’s journals, books and electronic products to inform their studies with the latest research findings. With offices spanning six continents, SAGE aims to be the world’s leading independent academic and professional publisher by disseminating the finest scholarship on a global scale. Join the team of talented and motivated professionals who are champions of engaged scholarship and creators of innovative and award-winning products.

SAGE has an opening for a Corporate Communications Specialist, Remote.

As part of the Global Corporate Communications team, the Corporate Communications Associate will proactively support the execution of strategies to promote SAGE’s brand. Specifically, they will be responsible for the creation and dissemination of corporate announcements to the media and other internal and external stakeholders through press releases, blog posts, social media (running corporate social media channels), and other new mediums; supervise PR activity around SAGE’s brand, products and publications, including reporting and analytics for the SAGE brand, media, and corporate communications campaigns; and develop positive relationships with stakeholders in the U.S. to raise SAGE’s profile as an advocate and active partner. They will also perform supporting functions such as research and data entry.

This role will make key contributions to the work of a major international academic publisher and as such, will work independently to demonstrate creativity, resourcefulness, leadership, problem-solving skills, and SAGE Publishing values, championing those values in all communications. They will be required to proactively raise new ideas and discover and address concerns in the support of departmental and companywide goals, with support from their manager and other colleagues. Through this work, they will develop valuable skills to continue a career in communications.

Responsibilities:
The job functions include, but are not limited to, the following:

  • Build robust PR plans for launch and promotion of SAGE efforts and offerings and carry out those plans through evaluation and measurement
  • Lead the corporate press strategy and support the maintenance of media partnerships to positively influence awareness of the company’s brand and mission
  • Create other PR collateral, including webinars, email campaigns, white papers, and blog posts and contribute multimedia (video/audio) to internal and external communications channels including blogs, networks, and newsletters
  • Co-manage SAGE’s corporate social media accounts, including Facebook, Twitter, LinkedIn, and Instagram channels, working independently to keep up-to-date on the best strategies for social media success
  • Manage media/social media monitoring including a tracking system, through which pieces of coverage are collated, analyzed and reported out
  • Support the execution of SAGE-sponsored events
  • Represent SAGE at key corporate events in order to develop lasting and positive stakeholder relationships
  • Collaborate with other departments to integrate corporate communications activities, improving awareness, adoption and engagement
  • Stay aware of SAGE’s business strategy, positioning and key messaging. Support the corporate communications manager with the engagement and promotion of corporate messaging across all aspects of the communication chain
  • Other supporting functions such as competitor and stakeholder reserach, organizing internal resources, data entry, and managing a calendar of observances and events

Qualifications:
Any combination equivalent to, but not limited to, the following:

Required:

  • 3+ years professional experience in communications, public relations or related fields
  • Solid understanding of Microsoft Office programs and extensive use of social media tools such as Twitter, Facebook, and LinkedIn
  • Experience writing press releases, media monitoring (e.g. working knowledge of Google Analytics)
  • Strong written and verbal communication skills (including presentation skills) as well as experience reading and interpreting scholarly articles

Preferred:

  • Experience developing and sustaining relationships with the media
  • Experience interpreting data and creating graphs
  • Experience using social media for business (e.g. working knowledge of Hootsuite)
  • Knowledge of AP style of writing
  • Experience using multimedia production and design packages (e.g. Photoshop, Canva)

Additional skills:

  • Ability to work independently, think critically, and use initiative to support brand development and stakeholder messaging
  • Solid understanding of audience engagement
  • Ability to problem solve and make solutions-focused recommendations
  • Ability to think strategically and creatively to promote the corporate brand and identify communications opportunities to effectively support the mission and vision
  • Ability to multitask and manage opposing time pressures
  • Solutions-focused approach and demonstrated creativity in problem solving
  • Ability to build positive relationships across the company
  • Ability to make recommendations for improvements and efficiency gains for their remit and areas of responsibility which benefit the team and company as a whole

SAGE offers one of the most competitive benefits packages in the industry with PPO medical/dental/vision insurance provided at an extremely low cost to the employee; a profit sharing 401(k) plan; healthy lifestyle reimbursement, company-paid 5-year anniversary trips to Washington, D.C., London, Singapore or Delhi; employee tuition reimbursement; textbook reimbursement for employee or family members; an on-site professional development learning forum; and much more.

SAGE Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation

We believe that diversity is a cornerstone of a vibrant culture. We want SAGE to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce.

EEO
M/D/V




Posted April 3, 2022
Director, Nonprofit Partnership Development, First Book

First Book has a mandatory Covid-19 vaccination policy (medical and religious exemptions permitted)

About First Book:
First Book (https://firstbook.org) believes that education offers children the best possible path out of poverty. Since 1992, First Book has distributed more than 200 million books and educational materials to children from low-income families. Reaching 5 million children from birth to age 18 annually, First Book has built the country’s largest and fastest growing network of educators serving kids in need. Today First Book reaches over 525,000 educators nationwide with an additional 750 joining every week. In addition to our work in the United States, First Book also distributed books to children in more than 30 countries last year.

A recognized leader in social enterprise, First Book harnesses the power of the private sector to advance social change. First Book has also been highlighted for its innovation and impact by the Schwab Foundation for Social Entrepreneurship, the World Economic Forum and in case studies at Columbia Business School, Wharton Business School, the Yale School of Management, and the London School of Economics. Finally, Charity Navigator recently awarded First Book its highest rating, including a perfect score for Accountability & Transparency.

About the Position: (This is not a 100% remote position)
The Director, Nonprofit Partnership Development is responsible for identifying, creating, managing and leveraging partnerships with national nonprofit organizations to increase awareness for First Book, drive growth of the First Book Network, generate and manage funded initiatives, and stimulate usage for First Book services via these partnerships. This position will also lead the nonprofit partnership work associated with the 5-year Time for Change initiative – a funded global program in collaboration with Ashoka – to include collaborating with internal and external stakeholders, related partnership development, and supporting the creation of new resources.

The Director will work closely with the Vice President of Network Engagement Partnerships as a change agent, who has the ability to identify insights that would be valuable to the organization, educate internal teams on the value and application of these insights, communicate the relevant data cross-functionally, and contribute to the team’s role as a foundation of First Book’s organizational strategy and decision making. The Director will leverage these insights and relationships with external organizations to secure opportunities for First Book’s leadership to participate in thought leadership convenings and conversations.

Additionally, the Director will lead and oversee process and organization improvements, in collaboration with colleagues on the six-member nonprofit partnership development team.

  • Team meeting agendas
  • Internal cross-team collaboration
  • Onboarding for partnership development managers

Duties and Responsibilities:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The responsibilities listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • New Partnership Development – Identify and evaluate new partner opportunities. Establish introductory meetings, identify opportunities for a mutually beneficial partnership, creatively evaluate partnership scope, draft proposal and concept briefs, and develop partnership agreements as necessary
  • Relationship Management – Personally manage existing, high-profile national partnerships. Identify opportunities for growth within existing partnerships. Determine how to best leverage existing resources to further these partnerships and get more books into the hands of more children nationwide. Provide partners with exceptional customer service
  • Engagement Stimulation – Work with partners to encourage network growth to leverage First Book’s resources and engage with First Book as a valued partner. Drive partner activity and engagement through the First Book Marketplace.
  • Business Development – Identify opportunities for new partnership models and new sector outreach to drive business goals of the National Network Engagement Team, to include Research and Insights, and new Accelerator resource development.
  • Team Management –Work with Vice President to define annual strategic plan for Nonprofit Partnership Development. Support team members to meet deliverables and execution of that plan. Monitor and measure team results by partner. Recommend and implement resulting actions/develop appropriate resulting strategies. Provide strategic guidance, oversight, goal -setting and performance measurement, as appropriate.
  • Project Management – Identify and lead execution of cross-departmental projects related to key partnerships. Lead cross-functional planning meetings, create project plans, execute flawlessly, and measure and report on results. Navigate and coordinate internally among cross-functional teams. Meet deadlines.
  • Be a Change Agent –Equip internal stakeholders with the information they need to value, understand and apply Network Insights in work across the organization. Identify strategies the rest of the Engagement team can implement to build more effective partnerships and relationships, including with new partners. Monitor and adopt industry best practices in education, social justice. Demonstrate value so that nonprofit partnership considerations become incorporated into and inform organizational business decisions. Identify additional areas of growth and expansion for nonprofit partnerships and content areas, in collaboration with senior leadership.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required:

  • Creative, inquisitive, and entrepreneurial spirit as well as a passion for First Book’s mission that is visible and contagious
  • Strong interpersonal skills and the ability to spark, cultivate, and grow relationships.
  • Ability to communicate effectively, professionally, and persuasively with internal staff and external partners.
  • Executive level business writing and presentation skills with a sharp eye for detail.
  • Strong project management skills
  • Adept at working effectively independently and in a collaborative team environment.
  • Capacity to work at the strategic level (using data and creativity to come up with innovative ideas for growth) and at the tactical level (executing projects, analyzing impact, solving problems) to recommend strategies/tactics that result in a positive ROI
  • Demonstrated ability to handle multiple tasks simultaneously. Exceptional organizational skills and time management required. Must have the ability to meet designated deadlines.
  • Fast learner with a strong team-focused, collaborative mentality.
  • Takes a solution-oriented approach to opportunities and challenges
  • Ability to understand, synthesize and trend data; ability to translate this data into actionable opportunities for growth
  • Must have a creative approach to problem solving, a “roll up your sleeves and get it done”/can-do attitude, and ability to multi-task and thrive in a fast-paced environment.
  • Positive outlook and sense of humor – a must have
  • Interest in working in a fun and creative professional environment a must.
  • Travel is required as necessary, up to 20% during peak periods, unless precluded by global or regional safety and public health considerations.

Education/Experience:

  • Bachelor’s degree required; Graduate degree preferred
  • Business development and account management experience a must, including a successful track record of meeting and exceeding goals
  • Team management experience required
  • Experience writing successful proposals required
  • Experience working with cross-functional teams preferred
  • Experience in the nonprofit sector preferred
  • Marketing experience a plus
  • Experience with customer relationship management systems such as Salesforce
  • Proficiency with MS Office products including Word, Excel, Power Point and Outlook

All full-time employees are eligible for the following benefits:

  • Hybrid work environment – can work from home and office
  • Dental & medical insurance
  • Life and Accidental Death and Dismemberment coverage
  • Vacation leave
  • Sick leave
  • Eleven Annual Holidays
  • 401K and employer matching pension contribution
  • Transportation benefits

TO APPLY:
Candidates are invited to submit a resume, and a cover letter that details your interest in the position to http://firstbook.force.com/careers. If you need assistance applying, please reach out to us at ajones@firstbook.org / 202-499-5935.




Posted April 11, 2022
Coordinator, Special Orders, First Book

About First Book:
First Book (https://firstbook.org) believes that education offers children the best possible path out of poverty. Since 1992, First Book has distributed more than 200 million books and educational materials to children from low-income families. Reaching 5 million children from birth to age 18 annually, First Book has built the country’s largest and fastest growing network of educators serving kids in need. Today First Book reaches 480,000 educators nationwide with an additional 1,000 joining every week. In addition to our work in the United States, First Book also distributed books to children in more than 30 countries last year.

A recognized leader in social enterprise, First Book harnesses the power of the private sector to advance social change. First Book has also been highlighted for its innovation and impact by the Schwab Foundation for Social Entrepreneurship, the World Economic Forum and in case studies at Columbia Business School, Wharton Business School, the Yale School of Management, and the London School of Economics. Finally, Charity Navigator recently awarded First Book its highest rating, including a perfect score for Accountability & Transparency.

About the Position:
The Special Orders Coordinator will effectively employ exemplary project management, customer service, flexibility, and product knowledge to actively contribute to growing revenue from special orders. The Coordinator will work closely with the Manager and Senior Director of the team to plan, execute, and track high-touch special order projects.

Essential Duties and Responsibilities:
To perform the job of Special Orders Coordinator successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • Plan, execute, and track multiple high-touch special order at a time, using web-based systems and data management tools to maximize both customer experience and cost efficiency.
  • Evaluate respond to inbound special order inquiries and project proposals.
  • Develop and execute special order projects from conception to completion, collaborating with staff and external stakeholders/members/partners.
  • Research product availability, curate titles for projects based on unique needs and budget constraints of a partner organization, and prepare special order quotes.
  • Work with publishers and other vendors to procure books and nonbook resources on behalf of special order stakeholders/members/partners.
  • Maintain a high level of knowledge of children’s literature and be able to suggest appropriate books to partners during meetings, phone calls, or conversations with internal staff and external partners.
  • Maintain knowledge of order placement processes, inventory management processes, and shipping and fulfillment processes for all partner warehouses.
  • Coordinate detailed logistics (shipping, warehousing, storage, and inventory management) with inventory-supplier partners, warehouse fulfillment partners, drop-ship supplier partners, shipping/freight companies, and members nationwide to ensure a positive delivery experience for stakeholders/members/partners.
  • Assess, manage, and mitigate risks by reporting on and analyzing order data as part of large data projects managed through Microsoft Excel, Magento, and Salesforce.
  • Track and report key functional metrics to the Director to reduce expenses and improve effectiveness.
  • Work with the Director to determine performance indicators and lay out yearly planning to achieve them.
  • Identify new sales leads to the Special Orders Manager for outreach and project proposals by providing the data and analysis required to conduct outbound marketing campaigns.
  • Develop and maintain new training materials, Standard Operating Procedure documents (SOPs), and informational reference documents for Special Order team staff, as well as other First Book staff, as needed.
  • Brainstorm and execute on improvements/enhancements to the Project Management process that result in greater efficiency or cost saved.

Qualifications:

  • Excellent written and verbal communications skills.
  • Superior customer service skills.
  • Superior project management skills, including tracking your workflow and due dates in Salesforce.
  • Intermediate proficiency with Microsoft Office, especially Microsoft Excel. You will be required to response quickly and accurately to requests from a variety of partners. This position requires you to manage thousands of data points and be comfortable writing and editing complex formulas in Excel.
  • Ability to perform quality work under tight deadlines and manage projects independently.
  • Ability to juggle multiple, competing priorities at one time with a positive attitude to ensure a positive customer experience at all times.
  • Ability to build strong working relationships with colleagues on various teams, across different levels of seniority, and externally to our partners and network.
  • Thorough and actively expanding knowledge of children’s literature from age 0 to 18 with the ongoing desire to constantly read more books and saturate self in the book world (library, school, and publishing).
  • Empathy and expertise of direct service providers (teachers and program staff) and recipient group network and ability to communicate those needs to internal and external partners.
  • Ability to adapt quickly to changing needs of partners and colleagues to pair best books with a project or proposal to serve partner’s thematic and budgetary needs as well as ensure an optimal experience for kids in need who will be receiving the books.

The ideal individual for this job will:

  • Love data and books.
  • Pay close attention to details.
  • Have a sixth sense for consistency.
  • Approach each task with the customer in mind.

Education and/or Experience Requirements:

  • Bachelor’s degree.
  • Customer service and project management experience required.
  • Experience or interest in working with kids in need or in an education or volunteer related field; literacy advocates and instruction preferred.

To Apply:
Candidates are invited to submit a resume, and a cover letter that details your interest in the position, to http://firstbook.force.com/careers. If you need assistance applying please call Ashley Jones, 202-499-5935.

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