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Quality Assurance Editor, Congressional Research Service

Manager, Partner Development, First Book

Content Development Manager, APA Style, American Psychological Association (APA)

Senior Director, User Experience, First Book

Fall Internship opportunities, First Book

Vice President, Development, First Book



Posted September 24, 2018
Quality Assurance Editor, Congressional Research Service

Opening Date: September 19, 2018

Closing Date: October 5, 2018

LC Organization Unit: Congressional Research Service

Grade: GS-11

Series: 0301

Availability: U.S. Citizens Only

Duration: 6 Months

The Congressional Research Service (CRS), a service unit of the Library of Congress, works exclusively for the United States Congress providing policy and legal analysis to committees and Members of both the House and Senate, regardless of party affiliation.

Responsibilities include:
The selectee for this temporary position will review CRS products to ensure they meet approved editorial and publishing standards; correct style and formatting inconsistencies in document source files; check for discrepancies between multiple formats of CRS products; use specified systems to track CRS products and workflow; publish technical updates to CRS products using a customized Microsoft Word- and XML-based Authoring and Publishing (A&P) system; and provide conversion support to convert and republish documents for posting online. The ideal candidate must have experience preparing and reviewing documents in a publishing or related setting. The candidate must also possess the necessary organizational skills to establish timelines for due dates, and track the progress. Previous related experience as an editor is required.

Knowledge/Education requirements:

  • College degree or equivalent experience
  • Strong organizational and time management capabilities
  • Experience reviewing and preparing formal documents
  • Basic knowledge of MS Word and Excel
  • Capacity to learn other types of software programs
  • Strong proofreading skills
  • Ability to maintain confidentiality, follow up on commitments on a timely basis and adhere to deadlines
  • Knowledge and application of English grammar including composition and editing skills
  • Ability to multitask and work in a fast-paced environment as part of a team
  • Must have a professional demeanor
  • Strong attention to detail and the ability to work efficiently within strict production schedule deadlines
  • U.S. citizenship is required for this position

Anticipated Start Date: October 15, 2018

Duration: Full time (40 hours per week) temporary position lasting 6 months

Salary: GS- 11 ($68,036 – $88,450)

Series: 1082

Location: Washington, DC (Candidate must be in the Washington, DC metro area)

RELOCATION EXPENSES ARE NOT AUTHORIZED FOR THE PERSON(S) SELECTED UNDER THIS VACANCY ANNOUNCEMENT.

How to Apply: Please email a resume, copies of college transcripts, and a cover letter to dshirachi@crs.loc.gov. Please provide all dates of work experience (Month and Year), along with the amount of hours performed at each occupational listing.




Posted September 24, 2018
Manager, Partner Development, First Book

About First Book: First Book, a 501c3 nonprofit social enterprise, tackles a pervasive and entrenched issue affecting the 32 million children from low-income families in the U.S. and Canada: unequal access to literacy and educational opportunities. By providing books and educational resources to schools and programs, First Book is elevating the quality of education and improving the lives of children in need.

To date, First Book has provided more than 175 million new books, educational resources and basic needs items to children from low-income families. First Book has also aggregated the largest and fastest growing community of educators and program leaders serving children in need in North America.

About the position: First Book is seeking an energetic, highly motivated, business-minded individual who thrives in a fast-paced environment. The successful candidate must possess a drive to make a difference in the lives of children in need through business growth and development. The National Network Engagement Team resides at the forefront of First Book’s growth trajectory, as it is responsible for growing the network of programs and teachers we serve and for driving usage of First Book’s resources. The Partner Development Manager is responsible for growing their portfolio, including cultivating, managing and leveraging partnerships within the nonprofit sector to generate awareness for First Book, connect new members to First Book’s network, and stimulate usage of First Book resources through revenue-driving activities – resulting in the delivery of more resources to children in need.

A best-fit candidate will have a strong track record of success building meaningful partnerships while working toward goals and deadlines. An ideal candidate for this position will be well-versed in issues related to cultural competency, equity and inclusion. This Partner Development Manager position focuses on fostering relationships and delivering measurable impact. This position is an ideal fit for someone who enjoys thriving in a changing and flexible work environment and who is highly collaborative.

Essential duties and responsibilities:

  • Partnership Development – Work with the Director and Partnership Team to identify, cultivate and manage key partner relationships, with a primary focus on large-scale organizations. Develop new relationships and initiatives to grow partnership portfolio. Determine action steps for moving new partnerships forward. Maintain a high level of knowledge regarding your focus areas and be aware of external issues facing specific partners. Understand the landscape of partners in your focus areas. Educate yourself on prospective partners. Be entrepreneurial in your space.
  • Relationship Management – Develop a deep understanding of partner needs and obstacles to maximizing use of First Book’s resources; translate insight into partner strategy. Develop a comprehensive understanding of how First Book can support the mission and goal of each partner; utilize that knowledge to create mutually beneficial partnership strategies. Proactively and creatively support your partners. Approach each existing partnership with a strategic outlook and build action plans accordingly. Design and implement partner outreach strategies and communication plans. Foster direct and open lines of communication with partners. Provide exceptional responsiveness, project management and extraordinary attention to detail on behalf of your partners. Act as the “voice of the partner” internally, understanding and representing your partner’s needs within First Book and advocating on behalf of your partners.
  • Engagement Stimulation – Work with partners to develop high-impact proposals that define and implement relevant strategies to stimulate engagement in large-scale ways. Identify measurable opportunities for registration and usage stimulation. Prioritize your partner accounts to support funded efforts. Identify new funding opportunities, and package them in a way that can be presented to potential funders. Help develop new engagement opportunities based on partner objectives/goals. Make recommendations to Director around strategies/action plans for connecting with assigned partner networks, and execute resulting initiatives.
  • Project Management — Lead execution of partner-related initiatives. Lead cross-functional planning meetings, create project plans, draft strategic briefs, execute flawlessly, and measure and report on results. Understand how to navigate and coordinate internally among cross-functional teams. Represent First Book as the lead in all communications with partners.
  • First Book Representation – Represent First Book at partner meetings, conferences, panels, receptions and speaking engagements. Plan and execute national presentations and partner facing collateral accordingly. Host webinars and lead conference calls.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty at a high level. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Must have exceptional oral and written communication skills o Must have proven ability to successfully collaborate, manage and clearly communicate in a cross-functional environment
  • Must be highly organized and results-driven. Must be able to meet and/or exceed financial goals and deadlines. Must possess a strong attention to detail
  • Must have a creative approach to problem solving, can-do attitude, and ability to multi-task and thrive in a fast-paced environment
  • Must be motivated to excel at revenue-driving activities
  • Must be flexible and adaptable. Must be extremely comfortable with and motivated by change
  • Interest in working in a fun and creative professional environment a must
  • A minimum of 5 years project management experience required
  • Strong working knowledge of Microsoft Office programs required

Education and/or Experience:

  • Five years of relevant work experience required
  • Bachelor’s degree required
  • Experience in the nonprofit sector preferred
  • Ability to travel (10% travel)

TO APPLY: Candidates are invited to submit a resume and a cover letter to http://firstbook.force.com/careers. No phone calls please.




Posted July 26, 2018
Content Development Manager, APA Style, American Psychological Association (APA)

The Content Development Manager, APA Style is responsible for creation and development of content in the APA Style portfolio.

The incumbent will conduct market research, identify market problems and solutions by working with prospective and current customers, analyze consumer feedback, assess the competitive landscape, and leverage the distinctive competencies of the APA Style brand to deliver authoritative content, products and services. As a subject matter expert, the incumbent works closely with Product Management to ensure that all products enhance APA’s reputation for quality.

Education and Experience:

  • Bachelor’s degree in English, journalism, communications, psychology, or other social or behavioral science; master’s degree strongly preferred.
  • 3–5 years of scholarly writing, editorial, publishing, and/or teaching experience.
  • Expert knowledge of APA Style and applied experience developing instructional APA Style materials for users of all levels.
  • Thorough understanding of scholarly writing and research processes; deep engagement in educational markets and the field of psychology.
  • Excellent verbal and written communication skills for articulating product goals and market needs, developing content for students and instructors, and conducting formal presentations and product demonstrations.

Computer Skills Required:

  • Advanced proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Proficiency with project- and product development tracking tools (e.g., JIRA) or ability to quickly gain proficiency.
  • Advanced proficiency using reference management software (e.g., RefWorks, EndNote, Zotero) or ability to quickly gain proficiency.
  • Experience using learning management systems (LMS) preferred
  • Experience with research databases and search platforms.
  • Experience with survey/market research, web analytics, and/or product roadmapping tools preferred.
  • Experience with social media management tools and blogging platforms (e.g., TypePad, WordPress, HootSuite) preferred.

Responsibilities:

  • Consults with APA Style customers, influencers, and decision makers (including instructors, students, researchers, librarians, and APA stakeholders) and conducts research to determine market needs and solutions to market problems.
  • Writes, develops, and works with other experts to create instructional content for market-driven products that will extend the APA Style brand. These may include books, workbooks, test banks, lecture slides, and in collaboration with Product Management, learning objects, and/or other digital products.
  • Solicits reviews from experts, feedback from APA governance groups, and recommendations from senior APA staff to inform the development of future APA Style products and revisions of existing ones.
  • Participate in ideation for new APA Style products.
  • Consults with Product Management on new products and features.
  • Conducts user acceptance testing and verifies the accuracy and effective presentation of content
  • Works with Sales, Marketing, and Customer Engagement staff to identify user pain points and drive usage and retention.
  • Manages the APA Style Expert email service, blog, and social media presence (e.g., Facebook, Twitter, Google+) by generating and posting content, answering style questions from the public, monitoring new developments, analyzing trends and statistics, and recommending new processes and tools to ensure a strong social media presence.
  • Collaborates with the web team to generate and edit content for the APA Style website.
  • Other duties as assigned.

Location:
The American Psychological Association, located at 750 First St NE, Washington DC, was named a 2014 recipient of the Washington Post Top Workplace.

Application Instructions:
Qualified candidates must apply online through APA’s applicant system and attach a cover letter and resume specifying your salary expectations. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration. Once your application is submitted, you will receive a confirmation email. Please make sure to check your Spam folder if you do not receive an email from us.

The American Psychological Association is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law.




Posted July 26, 2018
Senior Director, User Experience, First Book

About First Book:
First Book (https://firstbook.org) believes that education offers children the best possible path out of poverty. Since 1992, First Book has distributed more than 175 million books and educational materials to children from low-income families. Reaching 5 million children from birth to age 18 annually, First Book has built the country’s largest and fastest growing network of educators serving kids in need. Today First Book reaches 375,000 educators nationwide with an additional 1,000 joining every week. In addition to our work in the United States, First Book also distributed books to children in more than 30 countries last year.

A recognized leader in social enterprise, First Book harnesses the power of the private sector to advance social change. First Book has also been highlighted for its innovation and impact by the Schwab Foundation for Social Entrepreneurship, the World Economic Forum and in case studies at Columbia Business School, Wharton Business School, the Yale School of Management, and the London School of Economics. Finally, Charity Navigator recently awarded First Book its highest rating, including a perfect score for Accountability & Transparency.

About the Role:
The User Experience Team within Network Engagement focuses on facilitating all aspects of the First Book Network’s user interaction with First Book, including marketing communication. The goal of this role and of this team is to grow the First Book Network and engage more educators and programs serving children in need, in an effort to distribute more free and low-cost resources to those who need them most. This specific position oversees the development and execution of the digital marketing strategy to drive the distribution of resources through our ecommerce platforms via the use of multi-media marketing channels, as well as monitoring and enhancing the user’s experience as they path through the site. This position is responsible for leading and managing a team around brainstorming and implementing new and innovative ideas to grow the First Book network of educators and convert more members to users.

Essential Skills, Duties and Responsibilities include the following:
Other duties may be assigned.

  • Leading the creative development and execution of annual and quarterly digital marketing strategies to maximize the amount of resources that are distributed to the First Book Network. This includes:
    • Drafting strategy documents based on goals and performance indicators.
    • Circulating and socializing the strategy across the organization, including among members of the senior and executive teams.
    • Presenting strategy to external partners as it pertains to relationship development.
    • Delegating executional tasks to the User Experience team.
    • Gathering the data needed to create business cases for any internal or external funding needed to execute on marketing strategy.
    • Monitoring reporting and circulating results with the organization, and guiding shifts in strategy based on results.
    • Working with our New Business Team to craft packages that can be funded by partners to fundraise for the required budget to execute on the strategy.
  • Developing and executing on a Digital Ad strategy as laid out in the annual and quarterly strategy. This includes:
    • Leading the team through the creative thinking needed to execute a successful ad strategy for custom audiences to drive the distribution of resources, promote registration, and promote partner objectives. This includes but is not limited to Facebook Ads, Google Adwords, Google Display, and any affiliate ads used.
    • Comprehensive reporting and guidance through daily management to maximize conversion through each ad group.
    • Guide the team through creating custom landing pages and marketing assets to drive conversion after the initial ad click.
  • Stay current on web and e-commerce trends and champion new tactics that will help the organization maximize their online reach to drive conversion. This includes:
    • Proactively seeking training for the User Experience team.
    • Working with the Strategic Alliances and New Business Teams to seek training (skills-based volunteerism opportunities) from corporate partners succeeding in the digital space.
    • Crafting the resulting strategy and circulating the results of the impact that came from third party training.
  • Managing the internal cost and external costs of resources needed to continue to meet the organizational goals. This includes:
    • Drafting and presenting business cases to the organization’s technology panel for new tools needed.
    • Monitoring the cross-departmental resources needed to execute on new tools and strategy.
    • Reporting on the results of new tools, once implemented, as they pertain to the organization’s goals.
  • Leading the team in monitoring and enhancing the user experience of our e-commerce platform. This includes:
    • Working closely with IT to ensure that site changes are being made on a weekly basis.
    • Overseeing user testing and focus groups designed to inform changes made to overall user experience.
    • Providing insight and guidance into the prioritization of IT time as it pertains to the business.

    Education and Experience:

    • Bachelor’s degree required.
    • A minimum of 10 years of work experience required in the Digital Marketing space.
    • Must have experience leading digital marketing team and proven track record of driving conversion and performance through e-commerce.
    • Must be knowledgeable and up to date on e-mail marketing best practices and maximizing marketing efforts in this space.
    • Experience with Facebook and Google ad placement required.
    • Experience with affiliate marketing programs and tools a plus.
    • Experience with Google Analytics a must and Kissmetics is a plus.
    • Must possess good oral and written communication skills.
    • Must have a firm grasp on user experience best practices in the digital space.
    • Marketing and copywriting experience required.
    • Knowledge of IT processes required.
    • Experience with Salesforce and Pardot or similar email marketing experience a huge plus.
    • Adobe Photoshop knowledge is a plus.
    • Must have an entrepreneurial spirit, proven track record for showing initiative, and a solutions-oriented approach to opportunities and challenges.
    • Must be a proven leader committed to the growth of a team.
    • Must possess a private sector head and a public-sector heart. Ability to leverage private sector experience in public sector preferred.
    • Must have the ability to work both independently and in a team environment.
    • Must be willing to travel several times a year.

    TO APPLY
    Candidates are invited to submit a resume, and a cover letter that details your interest in the position to http://firstbook.force.com/careers. No phone calls please.




    Posted July 22, 2018
    Fall Internship opportunities, First Book

    First Book’s Mission:

    • First Book is an international nonprofit organization that provides children from low income families the opportunity to read and own their first new books.
    • First Book plays a role in transforming the quality of preschool and after-school programs nationwide.
    • First Book focuses the power of the private sector on public change.

    About the Internship:
    First Book has an exciting opportunity for entrepreneurial individuals who share a passion for our mission, have a wide array of personal qualities and talents, and possess superior written and verbal communication skills. A good match for this position will be someone with a nonprofit heart and a corporate mindset; someone who is collaborative and independent, thrives in a fast-paced environment, is flexible, and has a sense of humor.

    First Book offers interns the opportunity to work flexibly within its teams:

    • Development: Assist in achieving the revenue goals of the organization and should possess superior writing, research and interpersonal skills. Provide support for the full range of fundraising activities, including prospect research, individual giving, and special events.
    • Information Technology: We are undergoing a Technology Transformation to improve the applications we use and general infrastructure to support the organization. Join us to take part in projects related to Infrastructure as well as applications to support eCommerce, Business Intelligence and CRM.
    • National Engagement: Assist in the development and execution of direct marketing campaigns designed to recruit and engage new non-profit partners and recipient groups.
    • Strategic Alliances: Implement cause-based marketing campaigns for some of First Book’s corporate partners. Examples include Cheerios, Build-A-Bear Workshop, and Baskin-Robbins. Develop new business leads for corporate partnerships and cause-marketing campaigns for First Book, a leader in both philanthropy and public-private sector partnerships, focused on children’s literacy.
    • Marketing and Communications: Update and maintain social media presence including Facebook, Tumblr, Twitter, Pinterest and others as applicable. Designing flyers, graphics, editing movies and other marketing material.
    • Ecommerce: First Book offers Ecommerce interns the opportunity to work flexibly within all of its teams, as described below.
    • Concierge Services: Research book data (e.g., ISBN, format, pricing, relevant topics, etc.) for new and prospective books for special order customers. Support special orders by performing stock checks, drafting purchase orders for publishers, and updating tracking information for the order.
    • Content Management: Research product data (e.g., product images, format, pricing, taxonomy/categories, etc.) for book and nonbook items on the First Book Marketplace. Attend meetings directly related to the Ecommerce department and interdepartmental meetings to understand the organizational flow of business decisions and projects.
    • Collection Development & Merchandising: Read books under consideration for purchase, write detailed and thoughtful opinions, and discuss them in Read & Report meetings. Attend meetings related to merchandising, marketing, and social media.
    • Publisher/Author/Illustrator Relations: Support development of a new system of customer relationship management as relates to the author, illustrator, and publisher community. Create and update database of current and prospective publishers and authors/illustrators active with First Book.
    • Marketplace Operations: Assist First Book Marketplace operations including tasks related to inventory reconciliation, order processing, Salesforce case processing for member inquiries, and publisher invoice processing and approval.

    **In addition to an hourly wage, First Book will pay commuting costs throughout the internship**

    In addition to your resume, please submit a cover letter that details which department you are interested in working within.

    To Apply: Candidates are invited to submit a resume and a cover letter to http://firstbook.force.com/careers. No phone calls please.

    Potential interns should be college students with strong communication and writing experience, the ability to juggle multiple projects, and excellent interpersonal skills. Candidates should have an undergraduate GPA of at least 3.0 and possess a strong interest in a career in the nonprofit sector coupled with private sector experience, knowledge, or interest.




    Posted July 22, 2018
    Vice President, Development, First Book

    About First Book:
    First Book (https://firstbook.org) believes that education offers children the best possible path out of poverty. Since 1992, First Book has distributed more than 175 million books and educational materials to children from low-income families. Reaching 5 million children from birth to age 18 annually, First Book has built the country’s largest and fastest growing network of educators serving kids in need. Today First Book reaches 375,000 educators nationwide with an additional 1,000 joining every week. In addition to our work in the United States, First Book also distributed books to children in more than 30 countries last year.

    A recognized leader in social enterprise, First Book harnesses the power of the private sector to advance social change. First Book has also been highlighted for its innovation and impact by the Schwab Foundation for Social Entrepreneurship, the World Economic Forum and in case studies at Columbia Business School, Wharton Business School, the Yale School of Management, and the London School of Economics. Finally, Charity Navigator recently awarded First Book its highest rating, including a perfect score for Accountability & Transparency.

    About the position:
    The Vice President of Development directs First Book’s philanthropy program for individuals and family foundations as well as Team First Book, the organization’s community-based volunteer fundraising program. This position is responsible for leading the organization’s efforts to meet established financial goals and for developing new fundraising relationships, including with major donor audiences and institutions who serve them. In partnership with First Book’s Senior Advisor of Marketing Communications, this person will also design and implement a robust calendar of fundraising campaigns across multiple channels – direct mail, email, social and peer-to-peer. The Vice President of Development leads a talented team of two full-time and one part-time staff and works closely with First Book’s entire leadership team.

    Essential Duties and Responsibilities:

    • Meet/exceed revenue targets (>$3M annually) in a competitive fundraising environment—including creating new fundraising programs and/or reinvigorating existing programs.
    • Develop a comprehensive development strategy to expand individual and family foundation giving, with a special emphasis on major gifts.
    • Grow fundraising efforts focused on planned giving, donations of stocks and appreciated securities, and donor advised funds.
    • Lead digital fundraising efforts including via social media, search, and other online channels.
    • Plan and oversee First Book’s multi-channel calendar of fundraising campaigns in collaboration with the Marketing Communications team.
    • Oversee Team First Book, the organization’s community-based fundraising program of local volunteers and peer-to-peer fundraisers.
    • Serve as the business owner for the donation infrastructure, including the donor database and online giving site, supported by First Book’s IT team.
    • Manage the contracted agencies and consultants, where applicable.
    • Develop and mentor members of the Development team.

    Education and/or Experience:

    • A minimum of 7 years work experience in a senior level position.
    • Bachelor’s degree required.
    • MBA or advanced degree preferred.
    • Experience with donor management systems and/or prior work with Salesforce a plus.

    Those who thrive at First Book tend to possess these qualities:

    • An entrepreneurial spirit, this is core to First Book’s DNA. Must be a tenacious self-starter.
    • A passion for First Book’s mission and vision for the future.
    • Strong employee and team management skills. Must work well with cross-functional teams and be able to multi-task with ease.
    • Exceptional verbal and written communication skills.
    • Must enjoy working in a fast-paced environment.
    • A sense of humor. This one is required.

    TO APPLY:
    Candidates are invited to submit a resume, and a cover letter that details your interest in the position, to http://firstbook.force.com/careers. No phone calls please.

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